terms & conditions

      Billing options:

• cash
         
• credit cards
  
• Bank transaction

1. All rates are accurate to the time of confirmation. Change in rates can occur due to changing in USD rate in Israel. In order to ensure the rates that appear on the confirmation, it is possible to pay in advance all the money.
2. Currency Exchange Rates - When Payment is in NIS the exchanging rate from USD to NIS will be as appears on "Cash sell".
3. Payment with credit card will be charged with Israeli New Shekels. the exchanging rate from USD to NIS will be as appears on "Cash sell". there for it is possible that the billing notification from credit card company will show up to 0.5% difference up or down.  
4. Cancellation notification will be written to fax n: +972-35422827, USA/Canada Toll Free  1888-881-1877  or email: info@israeliguide.com at least 10 days before the tour. In other case
   
   

   Terms & conditions

   Time before	Charge
   Less then 10 days	20%
   Less then 7 days	50%
   Less then 72H	100%

    

   Exceptions for Cancellation charge- force majeure 

    

   
   Full refundof advence payment if tour is cancelled according to the terms  

5. It is up to the client to cover guide's lodging on private tours when the tour includes overnights outside of Tel Aviv. Additional 120 USD per night (this term is not valid in package deals and group tours) 

6. Guide's meals expenses during private tour will be covered by the client.

7.  "Israeli guide" is doing its best to provide you excellent tourism services, yet subcontractors (Hotels, attractions, group tours, sites) are the only ones in charge of their services.  

8. All travelers mast secure their belongings "Israeli guide" will not be responsible for any loss of personal belongings, valuable things or money during the tours

9. Appreciation tips are not included in the price

The Most important term is having a fun, exciting and unforgettable trip.

Hotels Reservations:Terms & conditions:

          Rates:

• The rates are quoted in USDollars, per double room per night with bed and breakfast.

• IsraeliGuide will reserve regular rooms as default unless agreed else. Executive rooms, suites and rooms with better views are available on request.  

• The attached rates are valid for tourists only and do not include VAT .
• Check- in time: 15:00 (on Saturdays & Motzei holidays-late evening :2 hours after sunset ).   Check- out time: 11:00.

        Cancellations and Non-shows (for individuals)  :

• During all seasons we will charge 1 night canellation fee for cancellations up to 4 days prior to arrival.

Peak seasons : Jewish ,Christian Holidays & August 2 nights cancellation fee for cancellation up to 8 days prior to arrival.

        Payment:

• prepayment of 30% should be received by israeliguide on the day of reservation.
• 100% of payment should be received by israeliguide not late then 7 days before arrival.
• If payments are not received as per agreed schedule, israeliguide will not be bound to honor reservations even if confirmed.